wnbd tv Privacy Policy
At wnbd tv, the security of your personal information is our top priority. This policy describes what information we collect, why we collect it, and how it is used and kept safe.
Introduction and Applicability
wnbd tv is an online gaming and betting platform operated for users in Bangladesh. This privacy policy applies to the wnbd tv website, mobile application, and all related services. When you register on our platform, make a deposit, or use any of our services, you are considered to have agreed to the terms of this policy.
Alongside our Terms and Conditions, this privacy policy forms an important foundation for the relationship between us and our users. Protecting personal information is an integral part of our business policy.
Information We Collect
wnbd tv collects various types of information in order to provide its services. A detailed breakdown by category is given below:
2.1 Registration Information
The following is collected from you when you create an account:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number and email address
- Password (stored in encrypted form)
- National ID card or passport details for identity verification
2.2 Financial Information
For deposits and withdrawals, we collect your payment method details (bKash, Nagad, Rocket, Upay, or bank account information). This information is used only to complete transactions and to comply with anti-money laundering laws.
2.3 Activity Information
Your usage patterns on the platform, game history, betting records, and login times are recorded automatically.
2.4 Technical Information
- IP address and device identifier information
- Browser type and version
- Operating system information
- Session duration and page visit details
Purpose and Use of Information
wnbd tv uses your information only for the following legitimate purposes:
3.1 Service Delivery
- Creating, managing, and securing accounts
- Processing deposit and withdrawal transactions
- Managing bonuses and promotional offers
- Providing 24/7 support
3.2 Legal Compliance
Information is used for identity verification, anti-money laundering measures, and fraud prevention under applicable laws and regulations.
3.3 Platform Improvement
Information is used for analytical purposes to improve the user experience, add new services, and identify technical issues.
3.4 Communications
To send important account notifications, transaction confirmations, and, where you have given consent, promotional information.
Cookies and Tracking Technologies
wnbd tv uses cookies and similar technologies on the website. Cookies are small text files stored in your browser that help improve the quality of the service.
4.1 Essential Cookies
Essential cookies are used to maintain login sessions and ensure security. Disabling them will prevent the platform from functioning properly.
4.2 Functionality Cookies
These cookies are used to remember your preferences, such as language selection and display settings.
4.3 Analytics Cookies
Used to collect statistical data for improving the quality of the service. This data does not directly identify any individual.
Data Sharing with Third Parties
wnbd tv never sells your personal information or provides it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
5.1 Payment Service Providers
Payment gateways such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete transactions. They are governed by their own privacy policies.
5.2 Technology and Service Partners
Only the information necessary to provide the service is shared with game software providers (such as Evolution, Pragmatic Play, JILI, PG Soft) and technology partners.
5.3 Legal Obligations
Information may be disclosed under court orders, lawful requests from government authorities, or applicable legal requirements.
5.4 Fraud Prevention
Information may be shared with relevant authorities to protect the security of the platform and to detect fraud or illegal activity.
Data Retention Period
wnbd tv retains your information only for as long as it is needed or as required by law.
- Active account information: for as long as the account remains active
- Financial transaction records: for a specified period after account closure as required by applicable law
- Customer service conversations: until the purpose of service delivery is fulfilled
- Cookie and session data: automatically deleted after the session ends or after a set period
Even if an account is closed at a user's request, some information may be retained for a specified period due to legal obligations.
Security Measures for Your Information
wnbd tv has implemented industry-standard technical and organisational measures to protect your information:
7.1 Technical Safeguards
- Data transfers are secured using SSL encryption technology
- Passwords are stored using one-way hashing — no staff member can view them
- Financial information is stored with high-grade encryption
- Regular security audits and vulnerability assessments are conducted
- Two-step verification (OTP) is available
7.2 Access Controls
Only authorised staff have access to your information, and only to the extent required. All staff are bound by confidentiality agreements.
Your Rights Regarding Your Information
As a user of wnbd tv, you have the following rights regarding your personal information:
8.1 Right of Access
You may request to know what information we hold about you. We are required to respond within 30 working days.
8.2 Right to Rectification
If any of your information is incorrect, you may request a correction. You also have the option to update certain information directly from your account settings.
8.3 Right to Erasure
Where there is no legal obligation to retain it, you may request that your information be deleted. In this case, the account closure process must be followed.
8.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
8.5 Right to Withdraw from Marketing Communications
If you do not wish to receive promotional emails or messages, you may unsubscribe at any time from your account settings or through our support team.
To exercise these rights, please contact our support team. To learn more about responsible gaming, visit our Responsible Gaming page.
Protection of Minors
wnbd tv strictly enforces a 21+ age policy. Our platform is not intended for anyone under the age of 21, and we do not knowingly collect their information.
An age verification process is carried out at registration. If any user registers with false information, the relevant account will be cancelled and no transactions will be processed.
If a parent or guardian believes their child has registered on our platform, please notify our support team immediately. We will promptly close that account and delete the information.
Changes to the Privacy Policy
wnbd tv reserves the right to revise this privacy policy as needed. If changes are made, we will inform you in the following ways:
- Displaying a notice on the website
- Sending a message to your registered email or mobile number
- Updating the "Last Updated" date at the top of the page
For significant changes, you will be notified before the changes take effect. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
To learn more about our policies, you may visit our About Us page.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us:
Our customer service team is available seven days a week, twenty-four hours a day. After receiving a privacy-related complaint, we will promptly look into the matter and respond.
For general questions, visit our FAQ section — you will find answers to many common questions there.